Selling a worn-out Infiniti QX4
Suspension is what QX4 owners complain about most: 56 of the 276 complaints filed with NHTSA. It's the top topic on five of the seven model years. The strut housing recall points the same way. Under 11V244, Nissan inspects the front strut housing on 1997-2003 QX4s and 1996-2004 Pathfinders sold or registered in the states listed in the recall, and repairs it as needed.

- Model years (EPA)
- 1997-2003
- Complaints to NHTSA
- 276
- Year with the most complaints
- 2001 (73)
- Component named most
- Suspension (56)
- Crashes reported in complaints
- 32
- Recall campaigns
- 8
- Built (Wikipedia)
- Sept. 1996 to Nov. 2002, Kanda, Japan
The 195,991 vehicles in that campaign include the Pathfinders, so that number isn't QX4s alone. If your QX4 is past fixing, we buy whole non-running and junk cars, and pickup is free anywhere in the US.
One generation, two looks
Wikipedia lists the QX4 as a mid-size luxury SUV built from September 1996 to November 2002 by Nissan Shatai in Kanda, Fukuoka, Japan, with a facelifted version for 2001-2003. The Infiniti QX56 succeeded it. We split the complaint file at the facelift.
| Model years | Complaints | Crashes | Injured | What leads |
|---|---|---|---|---|
| 1997-2000 | 145 | 18 | 10 | Suspension, steering, structure |
| 2001-2003 (facelift) | 130 | 14 | 9 | Equipment, structure, suspension |
One more complaint is filed under a 2004 model year.
1997-2000: suspension and steering
The early trucks hold 145 complaints. Suspension leads on 1997 (12), 1998 (7) and 1999 (9), and steering is high on 1997 and 1999 with 7 each. The 1997 has 7 crashes, 5 injuries and the one death in the QX4's file. On the 2000, structure moves to the top with 9.
Two more recalls cover these years:
- 07V435 (1997-2001): dealers replace the fuel filler tube with one that has an improved coating, for trucks first sold in, or later registered in, the states that notice names. The 372,250 count is for the full recall, not QX4s alone.
- 00V410 (2000-2001): the ignition lock's key cylinder cap pins may not be seated, and vibration can loosen them or make them fall out. Dealers inspect and replace loose assemblies. 9,200 vehicles.
2001-2003: the facelifted trucks
The 2001 has 73 complaints, the most of any QX4 year, and its leaders are equipment (17), structure (15) and suspension (8). Recall 01V282 fits the structure count: brackets holding the two gas struts on the rear hatch may have been made wrong, and dealers replaced them. That campaign covered 31,000 vehicles.
The 2002 has 5 recall campaigns, the most of any year. Four of them are air bags:
- 10V312: 46 trucks built August 24-28, 2001, Pathfinders included, got a new front passenger air bag module.
- 17V068: 46 trucks with Takata inflators in the passenger air bag, Pathfinders included.
- 15V287 (2002-2003): passenger inflator replacement. 1,090,569 vehicles, Maximas, Pathfinders and Sentras included.
- 20V008 (2002-2003): replacement passenger inflators. 307,962 vehicles across Nissan and Infiniti.
The 2003 has 20 complaints, led by suspension (6) and structure (5).
Complaints and recalls by model year
These counts are from NHTSA's complaint records as pulled October 10, 2026. QX4 campaigns tend to cover runs of model years, so the recall column overlaps and totals more than 8.
| Model year | Complaints | Crashes | Fires | Recall campaigns | Named most |
|---|---|---|---|---|---|
| 1997 | 45 | 7 | 0 | 2 | Suspension (12) |
| 1998 | 29 | 6 | 0 | 2 | Suspension (7) |
| 1999 | 43 | 4 | 2 | 2 | Suspension (9) |
| 2000 | 28 | 1 | 1 | 3 | Structure (9) |
| 2001 | 73 | 7 | 0 | 4 | Equipment (17) |
| 2002 | 37 | 5 | 0 | 5 | Suspension (8) |
| 2003 | 20 | 2 | 0 | 3 | Suspension (6) |
| 2004 | 1 | 0 | 0 | 0 | Service brakes (1) |
Fix it or sell it?
Even the last QX4s are over two decades old, so the math usually comes down to the front end and the body.
- Check the strut housing recall. If 11V244 is open on your VIN, ask a Nissan or Infiniti dealer about it first.
- Clunks, wander or a sagging corner? Broken suspension covers what that repair involves.
- Compare the quote to the truck. If the fix gets close to what a running QX4 sells for, sell it as it sits. Junk truck or SUV explains how that goes.
Selling a QX4 whole
- Note whether it's the 2WD or 4WD truck, plus the VIN, odometer reading and main fault.
- Get an offer online, or call (877) 421-6008.
- Describe the spot and whether the front end still lets it roll and steer. A truck that has sat for years in a yard or a driveway is fine; pickup is free anywhere in the US.
- Leave everything on, including the wheels and catalytic converters, and say if parts are gone.
- Have the title and ID for pickup. Plate rules are in after you sell.
Questions people ask
- Which QX4 model year has the most NHTSA complaints?
- The 2001, with 73 as of October 10, 2026. Equipment (17) and structure (15) lead that year. The 1997 (45) and 1999 (43) come next.
- What does the QX4 front suspension recall do?
- Recall 11V244 covers 1997-2003 QX4s and 1996-2004 Pathfinders whose sale or registration falls in the states the notice names. Nissan checks the strut housing and repairs it at no cost; NHTSA's VIN search shows whether that was done.
- Is the QX4 related to the Nissan Pathfinder?
- The recalls treat them together. The strut housing campaign (11V244) and the air bag campaigns 10V312, 17V068, 15V287 and 20V008 all name both the Pathfinder and the QX4.
- Will you take a QX4 that's been sitting and won't start?
- Yes. We buy whole non-running and junk cars, and pickup is free anywhere in the US.
Sources
Every fact on this page comes from one of these. Checked October 11, 2026.
- EPA fuel economy data: QX4 model years fueleconomy.gov
- NHTSA complaints flat file (FLAT_CMPL.zip), downloaded October 10, 2026 nhtsa.gov
- NHTSA: Check for recalls by VIN nhtsa.gov
- NHTSA recall 00V410: ignition lock assembly nhtsa.gov
- NHTSA recall 01V282: rear hatch strut brackets nhtsa.gov
- NHTSA recall 07V435: fuel filler tube nhtsa.gov
- NHTSA recall 10V312: front air bag inflator nhtsa.gov
- NHTSA recall 11V244: front strut housing nhtsa.gov
- NHTSA recall 15V287: passenger air bag inflator nhtsa.gov
- NHTSA recall 17V068: passenger air bag (Takata inflator) nhtsa.gov
- NHTSA recall 20V008: passenger air bag inflator nhtsa.gov
- Wikipedia: Infiniti QX4 (production, plant, facelift, successor) en.wikipedia.org